I will send you an offer. We will do our best to find the item you want. This ensures the provenance and quality of each product.
We strictly adhere to the following practices: Legal Compliance. The products we handle comply with the Lanham Act, Common Law infringement, Unfair Competition Prevention Laws, and equivalent laws in other countries. This is because we thoroughly verify the origin and rights of each product, and seek legal advice when necessary.
In the event of any delays, rest assured that we will investigate and take responsibility. I will send it by Japan Post (with tracking). Please understand them before purchasing the product. Please refer to the following for more information.
Quality Assurance: We rigorously clean and disinfect all items before listing them for sale and conduct quality control checks. This guarantees that we provide safe, high-quality products to our customers. If it's brought to our attention that any of our listings may violate the aforementioned laws, we will promptly investigate and take the necessary actions. Moreover, we commit to promptly correcting any misinformation and maintaining transparency.
While we strive for accuracy, there may be instances of unintentional misinformation due to human error. If you encounter such issues, please contact our administration. We promise to address your concerns with courtesy and professionalism. We always respond courteously and promptly to customer feedback and inquiries.We are committed to ensuring that our customers can shop with confidence and enjoyment. We will respond to your inquiry within 24 hours.
Our working hours are from 10:00 to 20:00 Japan time. Once you have received your item, please make feedback for us as this will let us know that you have received your item. In case of damage, please be sure to take pictures of the following items and send them to us 1. Photograph of the entire item 2. Photograph of the damaged part 3. A photo of the condition of the cushioning material in the package 4. A photo of the condition of the cardboard box it arrived in. Please take a good look at the pictures listed and be sure to review our sales policy before purchasing.However, we will guarantee if there is any fault on our part. Also, the product must be in its original condition, including box, packaging, and all accessories. Please check the images for details. There may be scratches or deterioration that cannot be seen in the pictures.
There may be a slight smell attached to the product. Please understand these items before purchasing. About items for sale such as clothes, shoes, and accessories There may be listings with no size information at the time of sale. The sizes listed may be Japanese sizes.Regarding electrical appliances and other items for sale We sell electrical appliances that operate on Japanese voltage. Please convert the voltage to that of the country in which you will be using the product before using it. Using a transformer will solve this problem. About the sale of serial codes, etc.
We will send you a piece of paper that actually contains the serial code.